About us
Opening Doors to Excellence
At North East Door Systems, we’re dedicated to revolutionising the service standards in our industry. Our mission is simple: to set a new benchmark for quality and reliability, ensuring every client receives unparalleled service and support.
Independent Advantage
Free from manufacturer ties, we select and install optimal parts from a wide array of suppliers, ensuring tailored solutions for automatic doors, industrial systems, and bespoke installations.
Fast Solutions
We swiftly repair and replace with an extensive spare inventory and robust supply chain, ensuring minimal downtime and restored security.
Expertise in Action
From initial consultation to ongoing maintenance, we deliver solutions that optimise efficiency, enhance security, and ensure peace of mind.
Meet our team
Get to Know the Experts Behind Your Door Solutions
We are pleased to welcome Zsolt to our engineering team. Zsolt brings ...More
Engineer
ZSOLT
Engineer
We are pleased to welcome Zsolt to our engineering team. Zsolt brings extensive experience with industrial doors, particularly in sectional doors.
Charley joined us in October 2025. She joined North East Door Systems ...More
Purchaser
CHARLEY LONGHORNE
Purchaser
Charley joined us in October 2025. She joined North East Door Systems as our Purchaser. Not only is she bringing some great experience, but her expertise will be a valuable asset as we continue to grow. We’re looking forward to seeing the positive impact Charley will have in this role.
Karen has taken the role of Service Administrator (Finance) at North E...More
Service Administrator
KAREN ATHER
Service Administrator
Karen has taken the role of Service Administrator (Finance) at North East Door Systems. Karen has over 40 years of finance experience as well as over 5 years of industry experience, she’s a fantastic addition to the team.
Brian brings a wealth of experience to our company and is a fantastic ...More
Engineer
BRIAN MARSHALL
Engineer
Brian brings a wealth of experience to our company and is a fantastic addition to the business. We can't wait to see him continue his journey with us at North East Door Systems.
A word from our founder: "When I formed the business in May 2020 I had...More
Engineer (Co-Owner & Director)
ANDREW BROWN
Engineer (Co-Owner & Director)
A word from our founder:
"When I formed the business in May 2020 I had a simple clear vision in mind. I knew the industry had a major skill shortage resulting in poor customer service for the end users. The mantra was (and still is) to offer solid technical expertise on site, combined with good friendly communication. Ultimately, clients just want their door fixing in a timely manner at a fair price, which isn't exactly rocket science.
I am thrilled to see what the company has became in such a short space of time, I am a little surprised at the speed of growth, but when I consider the simplicity of what clients require I suppose in hindsight given our key focus and mantra that I shouldn't really be so surprised. It has been brilliant to see every member of our team really buy into the brand and the goal, I trust every single one of them with any and every customer."
Neal joined the business as a director in June 2021 and his impact has...More
Engineer (Co-Owner & Director)
NEAL SMITH
Engineer (Co-Owner & Director)
Neal joined the business as a director in June 2021 and his impact has been astonishing. He is a seasoned engineer with 20 years in the industry and has managed installations on a national level. Neal has been a key driver in the business growth since joining and is passionate about creating an enjoyable working environment for the staff.
Peter comes to us with a wealth of experience in management, having su...More
General Manager
PETER BURN
General Manager
Peter comes to us with a wealth of experience in management, having successfully led teams in both office and field settings. His expertise will propel our team forward and enhance the growth of both our staff and the services we provide.
Christine is responsible for anything finance, we all know that money ...More
Finance Officer
CHRISTINE BROWN
Finance Officer
Christine is responsible for anything finance, we all know that money makes the world go round – well we are in safe hands with Christine.
Trish joined the business in March 2023. With over 20 years’ adm...More
Service Administrator
TRISH LOWES
Service Administrator
Trish joined the business in March 2023. With over 20 years' admin experience, specifically in the door industry, it is no surprise that she has quickly became an asset to the business. Trish is often the primary point of contact for both new and existing customers.
Angela’s brings a wealth of experience to our major accounts. As...More
Major Account Coordinator
ANGELA GRINTER
Major Account Coordinator
Angela's brings a wealth of experience to our major accounts. As the primary point of contact for our major account clients, Angela's professionalism and friendliness, make her a perfect fit for our company culture.
Liam was the 1st official employee of North East Door Systems and as s...More
Engineer
LIAM GRAY
Engineer
Liam was the 1st official employee of North East Door Systems and as such his commitment and dedication to the success of the business is clear to see. His work ethic has enabled him to progress into a very competent member of the team. Liam is a pleasure to work with, always making the team laugh and is an absolute must have on the heavier jobs!
Paul was the companies 4th appointment joining as an engineers mate. I...More
Engineer
PAUL FLANIGAN
Engineer
Paul was the companies 4th appointment joining as an engineers mate. In a short space of time Paul has gained experience that outweighs many engineers with far greater time in the industry. Paul has a very professional manner which is always well received by our clients.
Richie is a very experienced engineer and very well respected within t...More
Engineer
RICHIE EGGLESTONE
Engineer
Richie is a very experienced engineer and very well respected within the industry. Having worked with Richie in previous employment, our founder (Andrew) was extremely keen to get Richie on board. Securing Richie was a statement of the businesses commitment to quality.
Mark joined us in August 22 already equipped with a wealth of experien...More
Engineer
MARK “TANK” WILLIAMS
Engineer
Mark joined us in August 22 already equipped with a wealth of experience. He has been a fantastic addition to the NEDS team & we are lucky to have him.
Stuart started the “North East Door Systems” family in Jan...More
Engineer
STUART LAWSON
Engineer
Stuart started the "North East Door Systems" family in January 2023. With a strong background in field service we are thrilled to have him on board & are confident he will look after our valued customers with great professionalism.
Paul has been in the industry since 1987 & has a track record in b...More
Engineer
PAUL ROWLAND
Engineer
Paul has been in the industry since 1987 & has a track record in building excellent relationships with our customers on site. His experience, competence & professionalism align perfectly with the company ethos & we are thrilled to have him on board.
With 30 years of industry experience, Micky is a well-known and highly...More
Engineer
MICKY BRADY
Engineer
With 30 years of industry experience, Micky is a well-known and highly respected professional who brings a wealth of knowledge and expertise to our business.
Sam joined us June 24 new to the industry. He impressed us initially w...More
Trainee Door Engineer
SAM HUNTON
Trainee Door Engineer
Sam joined us June 24 new to the industry. He impressed us initially with his attitude & work ethic, in his time so far he has successfully gained industry qualifications as well as hands on experience. We have received positive feedback from our clients & are looking forward to witnessing & assisting in Sam’s continuous development.
Our Clients
Here's what our happy clients are saying...
After using other providers in the past we have been let down on a number of occasions. We came across North East Door Systems via mutual contacts when in need of an urgent response that day. Andrew came, introduced himself and attended to the issue promptly and we were very satisfied with the outcome regarding the automatic doors. Andrew was transparent and explained the issues well for us. Another occasion a team member arrived for a non-urgent visit regarding our roller shutters. Full professionalism provided throughout and respected the business premises. We would recommend North East Door Systems to anyone requiring safe maintenance of their automatic doors or roller shutters etc.
SUPPORTIVE Ray Davies
North East Door Systems are brilliant to work with, whether it’s repairing a malfunctioning safety sensor or a full door refit, they are quick, efficient and professional and a pleasure to deal with. I highly recommend their services!
FRESH Lynne Elliott
Fantastic company aways very professional and couldn't be more helpful. We have had a roller shutter door installed and our front automatic door is maintained by these guys. Every tine I have called them out they always come out in the same day so we can keep the business going. They are very competitive with prices and send little reminders so we don't miss any service schedules. All the guys we have dealt with are very friendly and always explain what work they have carried out or need to come back and complete. I recommend these guys to everyone.
EVANS HALSHAW Jackie Weir
We’ve been so impressed with North-East Door Systems. Their whole team, from their office staff to the Engineers on site were really knowledgeable, friendly and professional. Our new doors, particularly our new front entrance sliding door, work extremely well in our busy community centre. We are very happy with it and have already had lots of positive feedback from clients.
CHAIN LANE Julie Sweetman
Thank you to all of the team for your prompt and excellent service. I am delighted with the result; lovely neat, tidy workmanship and a simple and effective accessible door mechanism. I will certainly be recommending North East Door Systems to other organisations.
GREWELTHORPE VILLAGE HALL AND COMMUNITY CENTRE Tim Harrison
So impressed with North East Door Systems. Neal was extremely helpful from start to finish, he explained everything, so I understood the process at every stage. I have had multiple companies come out to look at the same issue, and none of them were able to help and complete the job. North East Door Systems have excelled here, I couldn’t recommend them enough.
FRESH Honor Brown
We recently had a porch made with two sets of automatic doors from North East Doors. We couldn't have been more pleased with the entire process. From start to finish, everything was handled efficiently and professionally.
Overall, the entire experience was seamless, and we are thrilled with the result. I would highly recommend this company to anyone considering a similar upgrade.
COXHOE LEISURE CENTRE Joe Barber
After Chris received a report from the team:
I have read through it and I must say, it is very professional. The detail of the work carried out, pictures (for dummies like me), the layout of the reports and the recommendations. If this is the usual standard for North East Doors, it is very reassuring that I have chosen the right partner to support Steel & Alloy.
Steel & Alloy Chris Telford